Savoy - Bern

The staff were helpful and courteous and despite the enormous problems we incurred with the room, always took a professional approach if not misguided

The junior suite was large but had twin beds. The shower dripped and was not what I would expect of a supposed 4star hotel. The bed was uncomfortable and their was no shower gel provided. Overall the first room was not worth the 275 chf paid. Asking to change to a new room with a double bed was not an issue and we were given a choice of smaller rooms with a double bed. It turned out much later that this was on the side of the hotel where all the nightclubs are. The nightclub goers start leaving at 1 am and continue until 7am at least. It felt like we were in the middle of a war zone and would have beengood if the hotel had warned us. This is the worst hotel we have ever stayed in and is not in our opinion worthy of 4 stars. It was overprice

Good location in centre of Bern

Facilities generally poor, breakfast expensive and quality lacking for price

Our room was very big. The location is excellent because the hotel is only 100 m from the train station and it is in the old town. It is only a short walk to all attractions. Nice hotel!

Perfectly clean. Nice and quiet, comfortable beds and in very convenient central location. Helpful friendly staff.

Not exactly a spacious hotel - so no grande lobby or lounge just a small but good cafe, but perfectly ok as a base in central bern.

Friendly staff, good location!

I would classify the hotel as a good 3-star hotel, never 4-stars. The price was far too high, and breakfast wasn't even included! CHF 25 per breakfast was a bit much I found.

The excellent very helpful receptionist and the hotels central location

The room smelled terribly of cigar smoke and it was a non smoking room! I should have asked to change but didn't due to lack of time.

The location of the hotel just yards from the station is great.

My room on the top (4th) floor was persistently cold, the radiator just didn't get very hot at all. Asked several times for it to be looked at but no response. Also there was only cnn in English on the tv, cnn is boring, Sky News would be better if they can only afford one English channel. Breakfast is also very expensive for what you get chf25.

Location is excellent and special fare for the parking

Noisy in the night because of the location - the very center of the old city

Very Nice hotel hoewer come home late and could not find Nightporter

Great location, less than five minutes from the station and easy to find. No problems getting an extra bed added to one of the rooms at a reasonable price.

Price per room was very expensive for the standard of hotel.

comfortable, clean room, no noices, nice staircase with jazz theme.

The man at the reception desk did not take eye contact.

Close to the train station, bus terminal, and shopping streets.

Breakfast hall was sometimes crowded by groups.

The location was excellent, just a few steps away from the Main Train Station. The trams were within a 2-3 minute walk, so it was very easy to get around the city. The staff were helpful and friendly.

great location - so close to the trainstation and all the shops and amneties etc.

extremly poor shower, no pressure, very little room in the bathroom, aircondition was way too loud so had to switch it off, I was double charged for items from the mini bar, the room was noisy (outside noises), Internet is very expensive and on top of this you have to pay U$ 25 for a breakfast with some bread, meat and cheese. If you want something warm you need to pay extra! Only thing this Hotel has going for itself is that it has nice staff and a great location.

Location

Isolation of rooms. Not talking about climate isolation but noise isolation. I spent the whole night hearing our neighbors exchanging body fluids.